#5 - Coronavirus update from Close Brothers Premium Finance
Wed, March 25, 2020
We understand that many of our customers may currently be experiencing particularly difficult and uncertain circumstances, and we will therefore look to provide additional support during this time. We will continue to tailor our support to ensure that it is appropriate to each customer. In most cases, support will take the form of waiving fees, temporary reduction in repayments, or a repayment holiday.
Our teams are fully trained and equipped to support you through these uncertain times. If you are having difficulties with your monthly payments, please contact us via the following methods:
- If you are a personal lines policyholder please contact us on 0333 321 8566
- If you are a commercial lines policyholder please contact us on 0333 321 8567
Alternatively, you can email us at firstname.lastname@example.org
As you would expect, we are extremely busy and are doing our very best to support all our customers and would ask for your patience through these unprecedented times.The situation is evolving rapidly, and we will continue to review our approach to ensure it is aligned to any Government/ Regulatory guidelines and will provide updates accordingly.